Carpet Cleaning
Deep hot-water extraction that restores color and texture and dries fast.
Get a quoteTruck-MountedDeep hot-water extraction
Greater Charlotte · Since 1988
The Charlotte Neighborhoods and Towns We Clean For, Every Week
One van, one owner, and a service map that runs from the old wool carpet in Myers Park out to the estate homes in Waxhaw, up to the lake houses in Cornelius, and across the state line into Fort Mill. Pick your area below and see how the red clay, the lake grit, and the older fibers change the job.
5-star rated on GoogleSince 1988 35+ yrs in CharlotteA+ rated by the BBB
Wool & fine rugs
South Charlotte & the historic core
Myers Park, Eastover, Dilworth, Cotswold and SouthPark
This is the older, greener side of town, and the homes here were built when a family bought good carpet and expected it to last a generation. Under those crown-molding ceilings you find a lot of wool broadloom, wool runners on the staircases, and hand-knotted Oriental rugs that came down through the family or off a trip somewhere. Wool is a beautiful fiber and it wears like iron, but it does not forgive a heavy hand — over-wet it or hit it with the wrong alkaline soap and it can shrink, brown, or bleed its dyes, and those natural rugs really belong in a proper wash rather than under a truck-mount wand on the floor.
The grand older houses along Queens Road, Providence and the streets off Cotswold also come with the quirks of age: plaster and hardwood underneath, staircases that take a beating, and sunrooms and porches where the pollen drifts in every spring. SouthPark folds in a whole different housing stock right beside it — the condos, the high-rises around the mall, and the townhomes where an elevator and a parking deck are part of the job. We have been cleaning both kinds of homes over here for decades, so we walk in knowing whether we are looking at heirloom wool that needs a gentle low-moisture hand or a builder-grade condo carpet that just needs a good hot flush. Either way we tell you what the fiber is and what a clean will realistically do before the hose comes off the van.
Synthetic & LVP
The Ballantyne & south-suburb corridor
Ballantyne, Pineville and the Providence-Road family homes
Head south down 51 and Providence and the houses get newer, bigger, and full of kids. This is family-subdivision country — two-story colonials and open-plan homes built from the nineties on, where the carpet upstairs is almost always a synthetic. A lot of it is polyester or the Smartstrand triexta the builders love, and some of it is the stain-resist nylon in the better neighborhoods. Downstairs it is more and more luxury vinyl plank now, which is easy on spills but throws the dirt onto the rugs, the stairs, and the bedrooms above.
The wear pattern out here is predictable: traffic lanes down the upstairs hall, a gray runway from the garage door through to the kitchen, and the horseshoe worn into the carpet in front of the family-room couch. That is body oil and ground-in soil packed into the base of the fiber, and hot-water extraction is built to lift exactly that. Pineville adds the retail-corridor mix — apartments, rentals, and the odd office turning over. Whether it is a busy Ballantyne household with three kids and a dog or a rental getting freshened between tenants, we pre-spray the lanes, flush them hot, and pull the water back out so it dries fast instead of sitting damp all day.
Estate homes on acreage
Union County
Waxhaw, Weddington, Marvin, Indian Trail, Matthews and Mint Hill
Cross into Union County and the lots get big. Out toward Waxhaw, Weddington and Marvin you have custom estate homes sitting on an acre or two or five, long gravel and paved drives, and the reddest clay in the whole region right outside the door. That iron-rich Piedmont soil is the local nemesis — it tracks in orange after every rain, grinds into the traffic lanes, and stains a rusty red that a store-bought spot cleaner will set for good if you scrub it wrong. Getting clay back out is about the right chemistry and a hot flushing extraction, not elbow grease, and out here we deal with it basically every visit.
These are big houses with big families, mudrooms, and a lot of square footage of carpet to keep up with — main-floor bedrooms, bonus rooms over the garage, finished basements, and stairs that see the whole household. Matthews, Mint Hill and Indian Trail run a little closer in and a little more standard-subdivision, but the story is the same: kids, pets, wet yards, and red dirt. The distance never bothers us. We have been running the Union County side of the map for years, so a long driveway in Marvin is just part of a normal week, and the truck-mount reaches the far rooms with hose to spare.
Lakeside living
Lake Norman & the north towns
Huntersville, Cornelius, Davidson and Mooresville
Up I-77 the whole rhythm of the dirt changes because the lake changes it. Around Cornelius, the Davidson side and out into Mooresville you get waterfront and near-water homes, and the soil that comes in with them is different — sandy lake grit, dock and boat traffic, wet feet and beach towels, the fine grit that rides in off a sandy shoreline and works its way down into the pile where it grinds like sandpaper. It is a gorgeous place to live and hard on a carpet, especially in the summer with the boat coming in and out all weekend.
Huntersville fills in the busy suburban stretch below the lake with newer family neighborhoods and the same synthetic carpet you see all over the new-build South. Davidson adds the college and the older in-town homes near the campus. Whether it is a lake house that needs the summer season flushed out of it, a boat-and-dock family fighting sand in every room, or a standard Huntersville subdivision home, the fix is the same one we have run for 35 years: get the fiber hot, flush the grit out, and extract hard so what comes up stays up. Fast drying matters double up here where a damp carpet in a lakeside house can turn musty.
Apartments & move-outs
Center city, Concord & the SC line
Uptown, South End, University City, Concord and Fort Mill
The last band of the map is the busiest and the most mixed. Uptown Charlotte and South End are apartments, condos, lofts and offices — high-rises with elevators and loading docks, move-in and move-out cleans on a leasing schedule, and light builder carpet that has to look sharp for the next tenant. University City runs the same way around the campus and the office parks, heavy on rentals and turnovers. This is where a fast, clean, well-timed job matters as much as the deep clean itself, because somebody has a lease date on the calendar.
Concord sits out to the northeast with its own mix of family subdivisions and rental stock, and Fort Mill drops us across the South Carolina line into the fast-growing suburbs just south of town. We clean on both sides of the state line — the border does not change anything about how carpet gets cleaned, only how far the van drives. From a downtown loft to a Fort Mill starter home to a University City apartment getting turned between renters, it is owner-operated work either way, backed by the same 7-Day Clean Guarantee we put on every floor we touch. If you are not sure whether your address is in our range, the easiest thing is to call and ask.
What we clean
One trusted team for every surface
From carpets to rugs to tile, Metro Steamway handles it all with the same care.
Upholstery Cleaning
Sofas, sectionals and chairs cleaned gently and refreshed like new.
Get a quoteTile & Grout
Blast out ground-in grime and bring dull grout lines back to life.
Get a quoteArea Rug Cleaning
Delicate and Oriental rugs cleaned with the right method for the fiber.
Get a quotePet Odor Removal
Source-level treatment that neutralizes odor instead of masking it.
Get a quoteCarpet Protection
Add a fiber protector so future spills bead up and clean up easily.
Get a quoteWhy Charlotte trusts us
35+ years of doing it right
35+
Years serving Charlotte
20+
Areas covered
5★
Rated on Google
1988
Owner-operated since
Simple & stress-free
How it works
Call from wherever you are
Ring 704-343-0808 and tell us your part of town — Myers Park, Ballantyne, Waxhaw, Cornelius, Fort Mill, anywhere in between — along with the rooms and what is bugging you.
We confirm we cover you
We will tell you straight whether your address is on our normal route, and if you are near the edge we will let you know rather than surprise you. No guessing on where we go.
We come to you and inspect
We show up in the window we gave you, check your fiber and soil on site, and give you a straight quote before any water goes down. Booties on, furniture moved.
Hot-water clean, fast dry
The truck-mount flushes and extracts room by room, dry to the touch in hours, and it is all backed by our 7-Day Clean Guarantee no matter which area you are in.
5-star rated on Google
Charlotte neighbors keep calling Brian back
"Brian and his crew are always on time, always professional, and we are always satisfied."
"He's easy to communicate with via text and shows up on time which we really value."
"He's attentive and able to get out tough spots. Always leaves everything looking great."
Where we work
The neighborhoods and towns we cover
Owner-operated and based right here, the van covers a wide slice of Greater Charlotte in a normal week — the historic core and its wool and Oriental rugs, the family subdivisions south and east, the estate homes out in Union County, the lake houses up north, and the apartments and offices in the center city and across the SC line. Tap your area to see how we handle the local homes and soil. If you do not see your exact spot, you are probably still in range, so just give us a call.
Good to know
Common questions
Do you actually come out to my neighborhood, or just central Charlotte?
We cover a wide stretch of Greater Charlotte, not just the middle of town. That includes the historic core, the south-suburb corridor down through Ballantyne and Pineville, Union County out to Waxhaw and Weddington, the Lake Norman towns up north, and across the state line into Fort Mill. The easiest way to be sure is to call 704-343-0808 with your address and we will tell you straight.
How far out do you travel?
Pretty far. In a normal week the van runs from the older homes near Uptown all the way out to the estate homes on acreage in Marvin, up to the lake in Cornelius and Mooresville, and down into Fort Mill. Distance is just part of the job for us. If you are near the edge of the map, we will let you know honestly rather than turn around at your driveway.
Is there a travel fee for the towns further out?
The best thing is to just call and ask, because it depends on where you are and what the job is. We would rather give you a straight number over the phone than have you guess from a website. Call 704-343-0808, tell us your area and your rooms, and you will get a clear quote before we ever come out.
Do you clean carpet on both sides of the North Carolina and South Carolina line?
Yes. Fort Mill and the fast-growing suburbs just south of Charlotte are part of our normal service area. The state line does not change how carpet gets cleaned, only how far the van drives, and we have been working that southern edge of the map for a long time. Give us a call and we will confirm your specific address.
I have a lake house in Cornelius or Mooresville. Do you handle those?
We do, and the lake makes for a specific kind of dirt — sandy grit off the shoreline, dock and boat traffic, wet feet all summer. That fine sand works down into the pile and grinds at it, so hot flushing and hard extraction are exactly what those carpets want. Fast drying matters extra up there too, since a damp carpet in a lakeside home can turn musty.
Do you clean the older wool carpet and Oriental rugs in Myers Park and Eastover?
Yes, and that is a big part of what we do on the historic side of town. Wool and fine natural rugs are pH-sensitive and can shrink, brown, or bleed if someone over-wets them or uses the wrong chemistry, so they get a gentle, wool-safe, low-moisture hand. Truly fine rugs are often better off in a proper wash than on the floor under a wand, and we will tell you which route yours needs.
Can you handle apartments, high-rises and move-out cleans in Uptown or University City?
Absolutely. We clean a lot of apartments, condos, lofts and offices in the center city and out around University City, including move-in and move-out cleans on a leasing schedule. We work with elevators, parking decks and loading docks all the time. Just call with your building and your dates and we will get you on the calendar.
What are your hours, and how do I book from anywhere in the area?
We are open Monday through Saturday, 7am to 7pm, and we keep 24/7 emergency water extraction available on top of that. Booking is the same from any part of our map: call 704-343-0808, tell us your area and your rooms, and we will confirm we cover you and set a time. Every job, in every neighborhood, is backed by our 7-Day Clean Guarantee.
Wherever you are in Charlotte, we probably clean there
From the historic core to Union County to the lake to the SC line, it is the same owner-operated crew that has been at it since 1988. Call 704-343-0808 and we will confirm we cover you and give you a straight quote.