Carpet Cleaning
Deep hot-water extraction that restores color and texture and dries fast.
Get a quoteFrom the waterfront places off Brawley School Road to the newer subdivisions out past 150, we've been cleaning carpet, upholstery, tile and rugs around Lake Norman for a long time. Owner-operated since 1988, truck-mounted, and we show up when we say we will.
Most Mooresville homes we walk into don't need just one thing. It's the carpet in the bedrooms and the stairs, the tile and grout in the kitchen and the master bath, an area rug or two in the living room, and a sectional the dog has claimed as his own. Rather than call three different companies out to a house off Williamson Road, you get all of it handled in one visit by the same crew that answers to the owner. Carpet, upholstery, tile and grout, area and Oriental rugs, pet odor, and fabric protection — that's what rolls up in the truck.
The engine behind most of it is truck-mounted hot-water extraction. The unit stays out in the driveway and we run the hose in, which means the heat and the vacuum are far stronger than anything a portable machine carries into a house. Hot water and the right pre-spray break the soil loose, and then we pull it — along with most of the moisture — back out and off your floor. That's why our work dries in hours instead of sitting damp overnight, and around a humid lake that fast dry matters more than people think.
The fine rugs are the one thing that shouldn't get the truck-mount-on-the-floor treatment, and we know the difference. A hand-knotted wool or silk rug from the dining room needs colorfast testing and controlled handling, not a heavy soaking in place where the dyes can bleed and the foundation can stay wet. We treat those for what they are. The point is you're dealing with one company that knows which method belongs on which surface, instead of a franchise crew running the same wand across everything in the house.
Iredell County sits on the same red Piedmont clay that runs under the whole region, and that iron-rich orange soil is the single most stubborn thing we deal with in a Mooresville home. It tracks in worst right after rain, grinds down into the traffic lanes in the hallway and the top of the stairs, and it leaves a rusty stain that a rented machine and a bottle of spot cleaner will usually set permanently instead of remove. Treated correctly and pulled out with real extraction, most of it comes up. Treated wrong, it's there for good. That's the difference a proper clean makes on this particular soil.
Spring hands everybody the yellow problem. Charlotte and the lake towns get coated in pine pollen for weeks, and it doesn't stay outside — it rides in on shoes and settles down into the carpet and the upholstery, where it sits and aggravates every allergy in the house. A deep extraction after pollen season pulls that fine yellow grit back out of the fibers instead of leaving it to circulate. A lot of our spring calls in the 28117 are simply families who are tired of sneezing in their own living room.
Then there's summer. The afternoon storms roll across Lake Norman and turn a nice yard to red-clay soup, the dog goes in and out of it, and the kids come up from the dock with wet feet. On top of that, the humidity off the water is real, and humidity is the enemy of any wet-cleaning job — a floor that stays damp too long can wick an old stain back up as it dries and give mildew a foothold in the pad or the grout. Our extraction is built to leave things dry fast, which is exactly what a lakeside house needs.
Mooresville isn't one kind of house, and the right approach isn't one kind of clean. Out on the water — the peninsulas off Brawley School Road, the established places near the lake — you find higher-end finishes, wool carpet in the bedrooms, natural-stone counters and floors, and area rugs that cost real money. Those homes want a careful hand: pH-appropriate methods on wool, sealing and the right chemistry on stone so nothing gets etched, and honest handling of the fine rugs. We slow down and treat those materials for what they are.
Head inland toward the newer subdivisions off 150 and Perth Road and it's a different mix — modern nylon and triexta carpet, plush and frieze, luxury vinyl plank, porcelain tile, and the wear pattern of an active family. That kind of carpet responds beautifully to hot-water extraction and holds a protector well, so the play there is restoring the traffic lanes, knocking out the kid-and-pet soil, and re-applying protection to keep a newer floor looking new. It's about protecting the investment before it wears out early.
Either way, we clean like it's someone's home, because it is. Booties on at the door, furniture moved and set back up on protectors, no upsell games while we're standing in your kitchen. Whether it's a waterfront place getting freshened before summer guests or a new build getting its first real deep clean, you get the same careful crew and the same straight answers. That's how an owner-operated shop stays busy in a town this size — the neighbors talk.
Metro Steamway has been owner-operated since 1988, and that's not a line on a page — it's who shows up. Brian and his crew do the work, and you're not handing your home to a rotating cast of franchise subcontractors who've never seen a Lake Norman house. Some of the folks who've had us back for 20 and 25 years started as one skeptical first call. You keep that kind of relationship by doing the job right and telling people the truth, not by selling hard.
The reputation is easy to check. We're 5-star rated on Google and A+ rated by the BBB, and both of those got built one careful job at a time over three and a half decades in the Charlotte area. We're not the biggest outfit in the phone — we're a locally owned shop that trades on word of mouth, which in a town like Mooresville is the only reputation that actually holds up. If we do sloppy work off Williamson Road on Tuesday, the whole neighborhood knows by Friday. That keeps us honest, and we like it that way.
And we back the cleaning with a 7-Day Clean Guarantee. If a spot we cleaned comes back within a week on an area we treated, we come back out and re-clean it free, no argument. Between that, the truck-mounted equipment, and a crew that respects your home, you're getting the kind of service that's kept us booked around this lake for a very long time. Give us a call at 704-343-0808 and we'll get you on the schedule, usually the same week.
From carpets to rugs to tile, Metro Steamway handles it all with the same care.
Deep hot-water extraction that restores color and texture and dries fast.
Get a quoteSofas, sectionals and chairs cleaned gently and refreshed like new.
Get a quoteBlast out ground-in grime and bring dull grout lines back to life.
Get a quoteDelicate and Oriental rugs cleaned with the right method for the fiber.
Get a quoteSource-level treatment that neutralizes odor instead of masking it.
Get a quoteAdd a fiber protector so future spills bead up and clean up easily.
Get a quoteCarpet, tile, a couch, a rug, a pet spot — give us the layout at 704-343-0808 and we'll talk it through and get you scheduled, usually the same week.
Booties on, we walk the house with you, check the fibers and the soil, and tell you honestly what'll clean up great and what won't.
Hot-water extraction pulls the red clay, pollen and pet soil up and out, with the right method matched to each surface in the home.
Fast drying even in lake humidity, and if a treated spot returns within 7 days, we come back and re-clean it free.
"Brian has cleaned the carpet in my home for over 20 years and I've never been disappointed."
"Brian and his crew are always on time, always professional, and we are always satisfied."
"He's easy to communicate with via text and shows up on time which we really value."
We're based in the Charlotte area and cover Mooresville top to bottom, from the waterfront off Brawley School Road to the newer subdivisions inland. We're regularly across the water and around the lake too — Cornelius, Davidson, Troutman, and the Lake Norman communities in between. If you're in the 28117 or anywhere on the lake, we can get to you.
It depends on the square footage, how many rooms and stairs, the fiber, and how much soil or how many spots we're dealing with — a couple of bedrooms is a very different job from a whole main floor with pet work. Rather than throw out a random number, we'd rather hear what you've actually got. Call 704-343-0808 and we'll give you a straight, honest number for your home. No mystery fees added at the door.
We come to you. Mooresville and the whole Lake Norman side are a regular part of our week, from the waterfront neighborhoods off Brawley School Road to the newer subdivisions out toward 150. We also cover Cornelius, Davidson, Troutman and the lake communities in between. Owner-operated out of the Charlotte area, but the truck travels.
Most of the time, yes — as long as it hasn't been set. That iron-rich red Piedmont clay is the toughest soil we deal with up here, and the mistake people make is scrubbing it or hitting it with a store-bought cleaner, which can lock the stain in permanently. Treated with the right pre-spray and pulled out with real truck-mounted extraction, most fresh and even older clay tracks up. If it's already been set hard, we'll be honest about how far it'll come back.
Usually a few hours. Our truck-mounted units extract most of the moisture back out along with the soil, so you're not left with soggy carpet overnight the way a rental machine leaves it. That fast dry matters even more around Lake Norman, where the humidity is real — a floor that stays damp too long can wick an old stain back up and invite mildew into the pad. Getting it dry fast is part of the result, not just a convenience.
Yes, and we treat them differently than wall-to-wall carpet, which is the right way. Hand-knotted wool and silk rugs have natural dyes that can bleed and a foundation that shouldn't be left soaking, so they get colorfast testing and careful, controlled handling rather than a heavy in-place soaking. A lot of Lake Norman homes have real rugs worth protecting, and we treat them for the heirlooms they are.
We do, and there's a real difference. Dog and cat urine soaks past the carpet face into the pad and sometimes the subfloor, so a surface clean leaves the smell behind to come roaring back when the humidity climbs. We treat it down at the source where the odor actually lives. We'll also be straight with you — fresh and moderate spots usually neutralize completely, while years of saturation may need more than a cleaning can do, and we'll tell you which one you've got before we start.
In one visit we handle carpet, upholstery, tile and grout, area and Oriental rugs, pet odor and urine, and fabric and carpet protection. Grout is porous and holds red clay, grease and mildew, so it gets a deep extraction and sealing. Upholstery gets a fiber-appropriate clean, whether it's a microfiber sectional or a delicate antique piece. It's one crew and one truck for the whole house.
On newer carpet in an active Mooresville home, it usually is. Protector helps the fiber shed the red clay, the pollen and the everyday spills instead of grabbing and holding them, which buys you time to blot an accident before it sets and keeps the traffic lanes from graying out early. It wears off over time and with cleanings, so re-applying it after a deep clean is the natural time to do it. We'll tell you honestly whether your carpet's a good candidate rather than just tacking it on.
Get honest answers and a same-week appointment from a real local cleaner who's worked Mooresville homes for years. Call 704-343-0808 and tell us what you've got.