Rug Cleaning SouthPark
We've been rug cleaning in SouthPark for 38 years. Tap below to schedule your next rug cleaning service.
“We've used this family-owned carpet cleaning company for years, and they never disappoint!”
- Kid Safe & Pet Approved Products Only
- Carpets, Rugs, Tile, Upholstery & More
- IICRC Master Certified Cleaner
- Proven 100% Customer Satisfaction
- Locally Owned & Family Grown Since 1988
A free gift for every new client
Your first cleaning includes our popular Top Spotter 7.0 — a pH-neutral stain remover — yours to keep for the little spills between visits.
About Our Rug Cleaning
Most area rugs clean in about an hour, right on your floor in SouthPark — no pickup, no waiting weeks to get them back. Handmade wool, silk, Persian and Oriental rugs get fiber-specific care.
“Brian is a miracle worker. My couch was overdue for a thorough cleaning.”
Our Rug Cleaning Process
- Before we arrive we ask that loose pets find a safe spot while we work.
- Our IICRC-certified textile cleaner identifies each rug's fiber, dyes, and construction.
- We test for colorfastness before any cleaning touches the rug.
- Rugs are cleaned in place on your floor with a method matched to what they are.
- Fringe and edges get hand attention, and pet odor is treated at the source.
- We inspect the finished rug with you, then finalize the invoice.
Serving SouthPark & Nearby Neighborhoods
We provide rug cleaning throughout SouthPark and the surrounding south-Charlotte neighborhoods, Monday through Friday.
Metro Steamway rug cleaning service area — SouthPark, Charlotte NC.
- Myers Park
- Cotswold
- Ballantyne
What Settles Into SouthPark Rugs
Rugs hold grit deep in the foundation where a vacuum can't reach. Here's what we pull out of SouthPark rugs most.
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Grit in the foundationFine dirt sinks to the base of the pile and grinds against the fibers every time someone walks across the rug.
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Pet accidents & odorUrine soaks into the foundation and backing, so a surface spray only masks it — we treat it at the source.
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Spring pollen{LOC}'s heavy oak pollen settles into rugs near doors and windows every spring.
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Red clay from the yardCarolina red clay tracks in off shoes and paws and stains light wool and cotton rugs fast.
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Food & drink spillsDining-room and kitchen rugs take the brunt of spills that dry into set stains.
Previous Cleaning Jobs Near SouthPark
Below are just a few examples of jobs out of thousands we've done in and around SouthPark. We take immense pride in our rug cleaning and our customers.
“Brian has provided excellent service for the past 25 years — he's the best!”
Company Information & FAQs
Metro Steamway is locally owned and family grown since 1988. Brian started as an employee in 1998 and now owns the company with his wife and three girls.
Our hours of operation are Monday - Friday, 7:00am to 7:00pm. Sundays are reserved for commercial, medical & patient facilities only.
How long does rug cleaning take?
Most area rugs take under an hour to clean in your home. Drying depends on the fiber and thickness, but most rugs are dry within a few hours.
Do you pick up and deliver?
No. We clean your rugs right in your home, so you don't have to haul them anywhere or wait to get them back.
Do you clean Persian, Oriental, and antique rugs?
Yes — handmade rugs are a specialty. We test dye stability first, use methods suited to the rug's age and construction, and give fringe and edges hand attention.
How often should an area rug be cleaned?
Every 1–3 years for most rugs, depending on traffic and pets. Lift a corner and slap the back — if dust puffs out, the foundation is holding grit that's wearing the fibers down.
Is Metro Steamway licensed & insured?
Yes. We're fully insured and our technicians are IICRC master-certified. We've been locally owned and family run in Charlotte since 1988.
Do you offer any kind of guarantees?
We stand behind every job. It's very rare we encounter a problem we can't solve.
What happens if I'm unsatisfied?
We have never experienced client dissatisfaction in over 30 years. We stay until the job is done.
Can you clean carpet and rugs in a SouthPark high-rise condo?
Yes. The truck-mounted system reaches upper floors from the driveway, so no equipment comes inside, and we protect elevators and common areas while we work. Rugs are cleaned in place in your unit.
How long does the carpet take to dry?
Usually a few hours. The truck-mounted system pulls most of the water back out, so the carpet is dry the same day. In Charlotte's humidity that matters, since a carpet left damp can take on a musty smell.
Our dog has had a few accidents in the carpet. Can you get the smell out?
Usually, yes. Odor from a pet accident soaks into the backing and the pad, so a surface spray only masks it. We treat it at the source to break the odor down rather than cover it.
