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Terms

Effective September 9, 2026

These terms apply to your use of this page and to service requests you send us. By contacting us, you agree to the following.

Quotes & pricing

Prices shared before we see the work are estimates. We confirm final pricing on-site before any cleaning begins, and you are free to decline.

Scheduling

Appointment times are subject to availability and may be affected by weather, access, or conditions beyond our control. We will keep you updated if anything changes.

Service area

We serve carpet, rug, tile, and upholstery cleaning in the Charlotte, NC area, including SouthPark and surrounding neighborhoods.

Our work

We stand behind the work we do. If something isn’t right, contact us and we’ll make it right.

Contact

Metro Steamway — call 704-343-0808 or email info@metrosteamway.com.